No. Travelleads is an independent third-party flight support service. We are not an airline, travel agency, or ticket seller, and we do not operate flights or make decisions on behalf of airlines.

No. All flight changes, cancellations, refunds, credits, or rebookings are subject to the airline’s published fare rules, availability, and final approval. We do not guarantee outcomes.

We assist travelers by explaining airline policies, reviewing fare rules, and helping submit requests for flight changes or cancellations where permitted by the airline.

Yes. Any fees charged are for our assistance services only and are separate from airline fees, fare differences, penalties, or charges imposed by the airline.

Response times vary depending on the airline, ticket type, and request. We provide guidance and updates when available, but final timelines are controlled entirely by the airline.